A plaza tenant has a long-running collection agreement and a bill that has risen while the service stayed the same. The renewal terms are easy to overlook in day-to-day operations.
The review
Three things to look at.
01
Map the key dates
Record the term end, notice requirements, and any invoice-query deadlines from the actual agreement.
02
Review recurring fees
Check which charges are listed in the service schedule and which need an explanation.
03
Keep the full cost in view
Compare a potential rate reduction alongside any proposed change to the term or service.
The next step
A decision with the details in view.
Give the owner a clear list of dates and questions, then prepare correspondence they can choose to sign and send. A lower headline rate is only one part of the decision.
