An independent garage has kept the same bin and collection schedule, but its monthly bill has climbed. The owner wants to understand the increase before agreeing to another term.
The review
Three things to look at.
01
Read the whole invoice
Separate the base service price from the additional fees so changes are easy to compare.
02
Check the signed terms
Review the price-change notices and agreement before deciding what can be questioned.
03
Compare the actual service
Confirm the bin size and collection frequency the shop needs before seeking comparable quotes.
The next step
A decision with the details in view.
Prepare the questions and a draft letter for the owner to review. Any revised price needs to be confirmed by the hauler before it counts as a saving.